For our standard plan options (Starter, Pro, Business) we offer email support at support@weatherbit.io. We make an effort to respond to all inquiries via email within 1-2 business days. Please allow additional time for complex requests.

For Enterprise plan users we can provide an additional priority support solution. With the priority support option we will respond to all support requests within 24 hours - including off-hours/holidays/weekends/etc. Contact us to request a quote for this enhanced support feature for your Enterprise plan.